Designing Smart Dressing Solutions for At-Home Wound Care
Key Takeaway
This research demonstrated the potential for smart dressing technology to transform home wound care by addressing nurses’ critical needs, from early infection detection to enhanced efficiency in care delivery.
Client
A globally recognized medical technology company and a branding and innovation consultancy
Project Scope
Contributed to research aimed at designing smart dressing solutions that improve wound care for homecare nurses by integrating real-time feedback and actionable data.
Challenge
Homecare nurses face significant challenges in managing wounds, including detecting infections early, ensuring patient compliance, and working within limited time and resources. The project sought to identify how smart dressing technology could alleviate these challenges and enhance care outcomes.
Approach
Coding and Analysis: Used thematic coding for in-depth interviews to identify behavioral and attitudinal variations among nurses, focusing on infection detection, time management, and patient education.
Journey Mapping: Developed detailed journey maps for three major wound types to uncover key friction points and opportunities for smart dressing integration.
Jobs-to-Be-Done (JTBD): Mapped nurses’ key tasks and identified barriers, including infection identification, patient compliance, and resource availability.
Results
Delivered insights that highlighted the most critical area for innovation, influencing design priorities for the smart dressing solution.
Provided actionable JTBD frameworks and journey maps that outlined how smart dressing technology could fit seamlessly into nurses’ workflows.
Identified opportunities to improve patient compliance through better education and engagement strategies.
